Consistent review management is key. Use this monthly checklist to ensure nothing falls through the cracks.
Weekly tasks
- ☐ Respond to all new reviews (or verify AI responses)
- ☐ Check for any flagged or suspicious reviews
- ☐ Post a Google Business update
- ☐ Share a positive review on social media
Monthly tasks
- ☐ Review your average rating trend
- ☐ Analyse common themes in recent reviews
- ☐ Check response rate (target: 100%)
- ☐ Review competitor ratings and recent reviews
- ☐ Update business photos
- ☐ Verify business information accuracy
- ☐ Review and update your review collection strategy
Quarterly tasks
- ☐ Audit your GBP listing completeness
- ☐ Review your schema markup
- ☐ Analyse review sentiment trends
- ☐ Adjust your AI response tone if needed
Automate the heavy lifting
With GMB AI Review handling responses automatically, you can focus on the strategic tasks, analysis, improvement, and growth. The checklist becomes lighter when AI handles the most time-consuming part.